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onnect5 is an organisation whose main focus is to provide its customers with products and services to ensure that they leverage their investment in information technology resources.

Our experienced consultants understand technology and have extensive knowledge in applying technology and communicating the benefits.

Connect5 delivers a wide array of services that range from technical installation, software application implementation advice and training, project management services, tailored information management applications and administration out-sourcing.

The company has proved that it can assist any sized organisation to take advantage of its systems realising the much talked about and promised long-term benefits and efficiencies of technology.


BACKGROUND

Connect5 is an Australian company that was established when several consultants experienced with the Infor(Geac) SmartStream application realised the potential of providing Infor(Geac) customers with hands on service and a level of local support that was not currently available under the traditional support model offered by International software vendors.

In order to maximise the benefits from a product like SmartStream it is essential that the customer engage the appropriate professional services that understand how to apply the application to their business. There is a huge difference between understanding the features of the software to that of actually applying the product to the organisation.

Read on about our SmartStream experience...
Relationships
Understanding
Adding Value
Thorough
Proactive
Initiative
Innovation

all come under the umbrella of customer service and professionalism.

We take pride and satisfaction in applying these fundamental traits to all our business relationships.

This frame of mind and the following strategy is pivotal in whatever task we undertake:

Identify and understand your business practices

Strategy phase

Design phase

Development

Testing

Implementation + Training

Launch

Service / Maintenance

Note: Some of these points may not be applicable for certain tasks.

Each stage is documented and the client is consulted for input and feedback. This documentation is accessible 24x7 in our online client support area.




Connect5 - IT Consultants in database enterprise applications, SmartStream services, Inventory Management System for the Rural Fire Service and student management and assessment systems for schools. SmartStream services and database applications.