OVERVIEW
We provide the following services:
 Audit and report on your IT infrastructure. This includes an analysis of your performance, costing and forecasting your future needs. Best practice implementation.
Client (PC) and server hardware and software support
Network infrastructure and connectivity (includes cable and wireless)
Broadband Internet connectivity
Disaster recovery strategies for all business sizes (eg backups etc)
Security consultancy (includes firewalls, anti-virus, spam, IP cameras etc)
General IT infrastructure consultancy for business (eg choice of printer, internet plan, PC, cabling, DVD burner etc)
Organise purchasing of your business requirements eg PCs, printers etc. We prefer DELL for the average PC needs.
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Support Relationship
 Service Level Agreement (SLA)
Adhoc Support
Support Delivery
Onsite Consultants
Telephone
On-line (Email/Web)
Delivery Characteristics
Pro-active and preventive support planning
Relevant and up to date information derived from sources such as world wide user groups and other Vendor support centres.
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